Amcrest Camera Viewer

  1. Amcrest Camera App
  2. Amcrest
  • Setup your Amcrest IP camera. There are two connection options in Camlytics smart camera software for Windows PC to login and view your Amcrest IP camera.Those are automatic discovery (you'll see your camera in our software) and manual discovery (without camera website).
  • Our Mission; Blog; Why Choose HDCVI? HDCVI In-Depth; HDCVI DVR; HDCVI Camera. Watch A Live Demo; View Our Products; Smartphone Apps.
  • In order to use Amcrest, you must first install/update the ActiveX plugin.
  • Connecting Amcrest Camera with Amcrest App-how to setup amcrest camera. Download Amcrest app. Amcrest view pro Works with HDCVI/NVR/Eco HDCVI/IPC. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.

Unfortunately we do not support our Amcrest HDCVI DVR or NVR systems at this time. Currently we only support Amcrest IP Cameras. We do have plans to integrate our existing HDCVI DVRs and NVRs into the cloud service in the future. More information will be available at a later date.

Setup Amcrest Camera-amcrest camera setup failed to connect

Every amcrest camera when we buy it comes with box containing different item with manual. Amacrest camera manual, that help us to learn or try to know how to setup Amcrest camera system either on home or office, either be inside or outside. Do you think by reading amcrest camera setup manual, you can properly setting up amcrest camera to your home/office. “I think yes you setup but never setup properly that actually integrated” it gives only headache and stress.

Amcrest Support motto is to help our customer to gives right suggestion and idea “how to setup amcrest camera”. The purpose of that is to take the headache out of the security camera setup procedures.

How you setup Amcrest camera its depends on how you want to use it, i.e. wired or wireless. Perhaps you also want remote access as well as local access. The ways you record and store your footage are other considerations. The only way to make everything simple is to break it all down in to digestible, easy-to-understand sections, so that’s what we’ll do.

Steps to setup amcrest camera system

You have four options to setup amcrest camera, click on the option you have desire:-

  1. Setup Amcrest camera to your smartphone with the Amcrest App.
  2. Setting up Amcrest camera to your computer (home desktop)
  3. Setting up Amcrest camera to peer to peer networking
  4. Setup with cloud storage.

Note* check internet connection to computer and other devices.

Connecting Amcrest Camera with Amcrest App

Download Amcrest app

Amcrest view pro Works with HDCVI/NVR/Eco HDCVI/IPC. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.

setup Amcrest Camera with app – How to setup amcrest camera on computer

Note: The Amcrest Smart Home app allows us to access the amcrest camera as well as the smart hub. You cannot view the device via Amcrest NVRs, Blue Iris, or any other surveillance software. To know more on how to setup your Amcrest camera, you are requested to consider the following steps:

1: After openning the Amcrest Smart Home app , tap on “Register” for registering an account. When an account gets registered, log into the app and should tap on “Add Device”.

2: The QR code which is located on bottom on your smart hub must scanned. If you are unable to scan the QR code You can also manually enter the serial number by tapping “Manually enter SN”,if you are not able to scan it.You can find the serial number on the serial tag, which is on the bottom of the smart hub.

3: You should connect one end of an Ethernet cable into the Ethernet port ,which is on the back of your smart hub & the other end of your cable to your router. After applying power to the smart hub and the device should be allowed to boot. You must make sure that , your phone and your smart hub should be on the same Wi-Fi network.The flashing of LED on the smart hub will disappear, if it gets conneted properly and then you can start adding cameras.Tap “Next” for continuing.

4: Now, you can create a password. This is going to be the password for your smart hub. The password which you enter,should be minimum of 8 characters which must having upper/lowercase letters and numbers & then confirm. In case,if you forget the password for our device,a recovery email can be entered. Then tap “OK” to continue.

5: First, set the “Time Zone” to your current time zone & then set “DST” (Daylight Savings Time) settings if it is applicable. If you would like to have these settings saved as default to be added to future devices, You can toggle the “Save as Default” switch to on position,if you want to save settings as added as default to future devices. Tap “Next” for continuing.

6: You should give your device a name . You can select few examples such as; Front Door, Back Door, Office, if needed. After naming your device, you should tap on the save icon for continuing.


7:Now,you have added the smart hub to your Amcrest Smart Home app! You can now start pairing cameras to the smart hub. Your Setup has been Complete!. Tap “Next” for continuing.

Connecting Amcrest Camera with Amcrest App-how to setup amcrest camera

Step1.Download Amcrest app.

Amcrest view pro Works withHDCVI/NVR/Eco HDCVI/IPC. The Pro version contains features such as pushnotifications, sharing video and image files, exporting video in MP4 format,and exporting image files to your phone.

To Download the Amcrest View Pro App for Android,

Step 2: To Download the Amcrest View Pro App for iOS, visit

Step3:Amcrest Cloud App

Works with our IP Cameras.

To Download the Amcrest Cloud Appfor Android, visit

To Download the Amcrest CloudApp for iOS

Step 4. Amcrest Link

Amcrest Camera App

To Download the Amcrest Link App forAndroid

To Download the Amcrest LinkApp for iOS

Amcrest Camera Motion Detetion Setup by amcrest view pro app– how to setup amcrest camera on computer

Follow the steps below to setup motion detection on your camera.

  1. From the home screen, tap the icon in the top left corner to open theMain Menu.
  2. Tap “Configuration Center” to open theConfiguration Center.
  3. Tap “Motion Detect” to open the MotionDetection settings menu.
  4. Select the camera that you want tomodify Motion Detection settings for.
  5. By default, motion detection is enabled. To configure advanced settings,tap the toggle switch in the Advanced Config” row.

From this screen, you can modify the settings to fine tune– how to setup amcrest camera on screen

how you use motion detection. Schedule: Modify motion detection recording timings. Sensitivity: Select motion detection sensitivity. Region Setting: Specify motion detecting regions of the screen. Record: Toggle this switch to start recording when motion is detected. Snapshot: Toggle this switch to take a snapshot when motion is detected.

Setup Amcrest camera Push Notification– how to setup amcrest camera

Follow the steps below to set up pushnotifications so you can get alerts on your phone when motion is detected.

From the home screen, tap the icon inthe top left corner to open the Main Menu.

Tap “Push Notifications” to open thePush Notifications settings menu

Tap “Configuration” to configure PushNotification settings. Tap “Event List” to see past Push Notifications.

Select the camera that you want tomodify Motion Detection settings for.

Tap your camera’s toggle switch toactivate push notifications and configure settings.

From this screen, you can modify thesettings to fine tune push notification settings.

Push Type: Modifywhat type of push notifications are displayed.

Motion Detect: Enablepush notifications for motion detection alerts.

Cam Masking: Enablepush notifications for cam masking alerts.

Local Alarm: Enablepush notifications for local alarm alerts.

HDD Alarm: Enablepush notifications for low hard drive capacity alerts.

Setup Amcrest Camera Email Alert From the home screen, tap the icon in the top left corner to open the Main Menu. Tap “Configuration Center” to open the Configuration Center. Tap “Email Alerts” to open the Email Alerts settings menu. Select the camera that you want to modify Motion Detection settings for.

Start by selecting your email provider. If your provider is not listed, select Other, then fill out the SMTP Server and Port fields. Continue by entering your email address in the Username field, followed by the password to your e-mail in the Password field. Specify the sender email in the Sender field, then scroll further down. Enter in a subject line, then add recipients by entering in their email addresses and tapping the plus sign.

Summary of a technical support engineer- amcrest camera setup failed to connect ?

Technical support engineers provide troubleshooting and tech support services to a wide range of internal and external clients across many industries, including telecom, healthcare, and financial services.Just about every large company has its own IT department, and the main function of that department is to provide tech support. Medium- and large-size companies might even separate their technical support into two areas: those engineers that help internal departments and employees and the representatives that are client-facing, talking with customers who have called in or started a live chat seeking help.

Roles and responsibilities-how to setup amcrest camera

Monitoring systems

Continuous monitoring of systems and software is a critical part of being atechnical support engineer. Technical support engineers can use a variety ofmonitoring tools, both offensive and defense. The ultimate goal is to beproactive – identifying issues before they occur.

Monitoring tools may be custom developed or purchased through an enterpriseservice provider like Microsoft. It will be the job of the technical supportengineer to:

  • Determine which tools are the best and most appropriate to use.
  • Train all necessary partieson how to use them including other help desk employees.
  • Document and resolve any issues

Troubleshooting, diagnosis, resolution, and escalation- amcrest camera setup failed to connect

Technical support engineers usually have a running queue of issues that they are working to resolve. They are responsible for prioritizing and managing the workflow to resolution. Some companies may have an explicit flow chart that aligns with tiers or levels to estimate time to completion, but smaller companies may have to manage the workflow more manually.

Skills needed

How to setup amcrest camera on computer :During this time, technical support engineers often work under a high degree of pressure, closing out cases on deadline. Often, customers are already frustrated that their systems are malfunctioning. Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.

Interacting with customers- How to setup amcrest camera

In addition to handling cases with customers who are experiencing software malfunctions, technical support engineers also communicate with new employees during the onboarding process and offering on-going training and education to customers. Technical support engineers may be required to participate in Forums or Masterclass sessions across an organization. They may lend their voice to training tutorials or be a key presenter in a webinar. They spend most of their day talking to other people, so someone who’d rather hide in solitude might not make a great technical support engineer.

Skills needed


1.Strong telephone etiquette skills ensure constructive, professional relationships with colleagues and customers.

2. Active listening and written communication follow-up are just as necessary to knowing how to tactfully communicate directions.

3.A “customer first” attitude is inherent in every step a technical support engineer takes.

Technical Knowledge- How to setup amcrest camera

Most organizations expect to be a resource of information and technicalknowledge. More often, this comes from hands-on experience and professionaldevelopment than just academic learning. While the information technicalsupport engineers receive is usually full of jargon, they should be able tocommunicate that in a meaningful way to less tech-knowledgeable people.

Skills needed: Companies look for certain competencies and the most important is technical knowledge. A strong basis in computer science is the first step. From there, companies will look for skills that match their enterprise needs. These may include knowledge of the following:

  • Network security
  • Broad knowledge of virtual environments
  • Experience with specific enterprise software
  • VPN technology and redundancy, other security measures
  • SQL
  • CRMs
  • Understanding source code
  • Writing commands and workflow processes
  • Using monitoring software
  • Comfortable with different types of applications (Web, PET, etc.)
  • Proven experience with troubleshooting and diagnosing problems
  • Enterprise hardware expertise

Professional Development- How to setup amcrest camera

As arespected resource within your organization, the technical support engineer isexpected to pursue professional development in order to stay knowledgeableabout market trends. In many cases, this type of training may be provided atthe expense of the employer.

Thereare many certifications available for Help Desk employees. Some of the mostvaluable certifications include:

  • Apple Certified Systems Administrator certification is aimed at “the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users”. This certification validates your understanding of macOS core functionality and your ability to configure essential services, troubleshoot, and support multiple Mac users.
  • CompTIA A+ 2019 certification, an industry certificate particular to technical support and IT operational roles. This program focuses on improved troubleshooting and problem solving thanks to a wide breadth of networking, operation systems, mobile, and security training.
  • HDI Technical Support Professional certificate looks to elevate help desk employees to be capable of handling Tier 2 and Tier 3 support, whether customer-facing or supporting internal IT infrastructure and practices.
  • ITIL Foundation Certification, which can help professionals seeking to understand the ITIL framework and how it can enhance IT service management. The latest version, ITIL v4, was released in February 2019.
  • Microsoft Certifications (MCSA), of which there are many. Technical support engineers may find the MCSA: Universal Win dows Platformcertification particularly useful.


Organizationsof all sizes hire technical support engineers. In a marketplace where supportservices are being driven in-house by high outsourcing costs and turnoverrates, it’s more important than ever for businesses to find career technicalsupport engineers to support growing IT teams and needs.

AfterQ1 of 2019, the national average pay for technical support engineers is around$62,000 with a few thousand more in bonus, profit sharing, and/or commission,depending on your company’s structure. The minimum salary falls around $42,000and, for those with expert experience, the maximum hovers in the low $90,000s.

Thefield is expected to grow at an above average rate of 12% through 2024.Roughly, 800,000 jobs fall under the umbrella of Computer Support Specialist,including technical support engineer.


Whilepeople who enter this career field typically spend about 20 years in supportbefore moving on to other career paths, there are a number of technical jobsavailable to them. Being a Help Desk professional offers a rewarding way togain a wealth of experience in IT that provides countless opportunities todevelop a career path. Some paths outside of support that technical supportengineers explore or move into include:

  • Software engineer
  • Network engineer
  • Systems administrator (sysadmin)
  • Senior software developer
  • IT manager
  • Project/product manager (IT)